Frequently asked questions about our web site.
What is WordPress?
WordPress is web software used to create a beautiful web site or blog.
It’s easy-to-use, and allows you to add content online, rather than write code.
How is your web site powered by WordPress?
WordPress is the content management system we use to store articles, posts, media, and web pages, and displays them via our web site.
Plugins are small add-ons or code that improve the functionality of an application or web site.
The clock widget on the right-hand side of the page is an example of a plugin we’ve developed. It displays Lotro (US – Eastern) time, Australia – Eastern or Universal Time Coordinate (UTC) time, and your own date and time or Universal Time Coordinate (UTC) time.
We’ve limited the number of external plugins used on our site written by other developers to improve security.
What is a cookie?
Cookies are files stored by your browser.
They’re text files that contains a small piece of information, an expiry date, and data about a web site the information relates to.
Are cookies dangerous?
No. Cookies are not dangerous. They’re commonly used by most web sites to help display information that’s relevant to you.
An example cookie
Our timezone cookie looks like this in your internet browser:
- Name: ozraid_timezone.
- Content: 1.
- Path: /.
- Domain: .ozraid.com.
- Connection: Send for any type of connection (http:// or https://).
- Expiry: Wednesday, 19th October 2016 10:30:00.
We set and use the cookie name to retrieve the content, which is a number that relates to your timezone. Timezone 1 = Universal Time Coordinated (UTC).
The path (a directory, sub-directory, or all directories), domain (which is a web site address), and connection (http:// or https://) relate to the web site.
The expiry date is when the cookie stops working.
What personal information do you ask for?
We require the following information:
- A login to log in to our web site.
- A username which is displayed publicly, to identify whom you are.
- A password that is encrypted, to log in to our web site.
- An email address to confirm your identity, contact you, and for security purposes.
- Your timezone to display information on our web site in your local date and time.
- Know whether you use a headset or microphone to communicate.
- Character information to help us organise events and raids.
Why do you need my personal and character information?
We use your character information to organise events and raids, and your user information to contact you about our events and raids.
Is my personal information safe?
We can not guarantee your personal information is 100% safe and secure.
We use a variety of methods to secure your information. Let’s leave it at that. Please Contact us if you have any questions about security.
Who can see my personal information?
Only you, Administrators, and Raid Leaders can view your personal information.
We do not share your personal information with third parties.
Do I have to provide my real name?
No. We do not require your real name in order for you to join us.
I’ve forgotten or lost my login… How do I retrieve it?
You can have your login sent to your email address via our Retrieve Login page.
How do you protect my password?
Your password is encrypted and stored in our database.
Encryption is a way of protecting information. Your password is encoded so that if anyone views it, it appears as random characters.
We can reset your password at your request, but cannot view it. It appears as random characters, even to us!
I’ve forgotten or lost my password… How do I reset it?
You can reset your password via our Lost Password page.
Do I have to provide my email address?
Yes. We need an email address to confirm your identity, and for security purposes.
If you don’t feel comfortable providing your primary email address, you can always set up an address online. Search for “free email address”, and a list of providers will quickly appear. Have emails from your online address forwarded to your primary email.
Isn’t the internet a wonderful place?
Do I have to provide my timezone?
Yes. We’ve listed the majority of timezones by country, or in some cases specific regions where a country has multiple timezones.
Your timezone helps us display information relating to dates and times.